Frequently Asked Questions
Everything you need to know about our patriotic apparel and gear.
How long will it take to receive my order?
Most orders are processed and shipped within 3-5 business days. During peak holiday seasons or special promotions, processing may take up to 7-10 business days due to high volume.
What is your return and exchange policy?
We offer a 30-day return and exchange policy for all unworn and unwashed items. If you are not completely satisfied with your purchase, you can return it for a full refund or an exchange of equal value.
Are your products made in the USA?
We take great pride in our mission. While we source high-quality materials globally, the vast majority of our printing, embroidery, and fulfillment is done right here in Savannah, Georgia, by American veterans and patriots.
How do I care for my Nine Line apparel?
To preserve the quality of the print and fabric, we recommend machine washing your apparel in cold water with like colors and tumbling dry on low heat. Avoid using bleach or ironing directly on the graphics.
Do you offer military or first responder discounts?
Yes, we are proud to support those who serve. We offer exclusive discounts for active-duty military, veterans, and first responders through our verification partner at checkout.
Can I track my shipment?
Absolutely. Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress until it reaches your door.